Fwd: Re: [isf-wifidog] Support Tickets in Wifidog

[Rein Petersen]

Thanks Ben,

I'll make certain WT discusses needs in this area and will present use-cases
to this list when I have them in order.

Rein

On 1/27/06, Benoit Grégoire <bock at step.polymtl.ca> wrote:
>
> > Subject: Re: [isf-wifidog] Support Tickets in Wifidog
> > Date: January 27, 2006 11:36 am
> > From: Rein Petersen <rein.petersen at gmail.com>
> > To: Benoit Grégoire <bock at step.polymtl.ca>
> >
> > Hey Benoit,
> >
> > If you all are in agreement on Support Tickets, I would be very happy to
> > implement it - I'm interested in making a code contribution and this
> seems
> > like a good one.
> >
> > I am inclined to create it by implementing your GenericObject class. I'd
> > only ask that the Wifidog group specify the base requirements and
> hopefully
> > keep them simple but extensible.
> >
> > Please let me know if this is an area where I can contribute.
>
> It certainly is, I'll float a message to the operations group, so that we
> can
> get their input on needs and use cases.  Hopefully you can do the same for
> wireless toronto.
>
> --
> Benoit Grégoire, http://benoitg.coeus.ca/
>
>
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>
>
>


--
Rein Petersen MCP MCP+I MCSE MCDBA MCAD
Software Engineer
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