Fwd: Re: [isf-wifidog] Support Tickets in Wifidog

[Benoit Grégoire]

> Subject: Re: [isf-wifidog] Support Tickets in Wifidog
> Date: January 27, 2006 11:36 am
> From: Rein Petersen <rein.petersen at gmail.com>
> To: Benoit Grégoire <bock at step.polymtl.ca>
>
> Hey Benoit,
>
> If you all are in agreement on Support Tickets, I would be very happy to
> implement it - I'm interested in making a code contribution and this seems
> like a good one.
>
> I am inclined to create it by implementing your GenericObject class. I'd
> only ask that the Wifidog group specify the base requirements and hopefully
> keep them simple but extensible.
>
> Please let me know if this is an area where I can contribute.

It certainly is, I'll float a message to the operations group, so that we can 
get their input on needs and use cases.  Hopefully you can do the same for 
wireless toronto.

-- 
Benoit Grégoire, http://benoitg.coeus.ca/
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